Internet & Voice

Connectivity and phone systems that your business can actually rely on.

Reliable internet, voice and network infrastructure sit underneath almost every business system. South Pacific IT helps clients plan, implement, support and troubleshoot the business internet, VoIP and phone systems, and network services their business depends on across Queenstown, Cromwell, Wanaka, Central Otago and the wider South Island.

What we cover

Internet, voice and the network in between.

Internet & connectivity

  • Business internet coordination
  • Fibre and wireless connectivity
  • Supplier selection and management
  • Failover planning for trading continuity
  • Multi-site connectivity
  • Connectivity troubleshooting

Voice & phone systems

  • 3CX phone systems
  • SIP trunks and calling services
  • Call routing and IVR / digital receptionist
  • Teams calling considerations
  • Handset supply and support
  • Number porting, moves and changes

Network infrastructure

  • Business network design and documentation
  • Firewalls, switches and access points
  • Wi-Fi for offices, retail, hospitality and accommodation
  • VLANs and segmentation
  • Guest Wi-Fi
  • Site-to-site networking

Secure remote access

  • VPN and remote access
  • Secure access for remote and seasonal staff
  • Firewall policy and review
  • Monitoring and network troubleshooting

Why it matters

One outage, several systems.

Trading continuity

POS and Payment Solutions depend on connectivity. Failover keeps you trading when a service drops.

One point of contact

We deal with ISPs and carriers on your behalf instead of leaving you on hold.

Built for the site

Networks designed and documented for the way each venue or office actually operates.

Reviewing your internet or phone services?

Talk to us before contracts renew or premises change — the right decision early avoids downtime and cost later.