Contact
Talk to our team about support, systems or new work.
South Pacific IT is based in Queenstown and supports businesses across Queenstown, Cromwell, Wanaka, Central Otago and the wider South Island. Use the form below and choose an enquiry type — it goes to the right team from there.
Existing clients — support
For IT, POS, EFTPOS, Microsoft 365, internet, network, phone, printer or consumables issues. Requests are logged and triaged by the helpdesk.
Log a Support RequestNew work & account management
For consultations, new sites, projects, service reviews, maintenance planning, orders or a general conversation about your business technology.
Request a ConsultationUrgent issues
If the issue is urgent or affecting your ability to trade, please call us on +64 3 974 4860 so the request can be triaged appropriately.
Call UsTo ensure requests are logged, visible to the team and followed through properly, please use our helpdesk email or main office number rather than contacting individual staff directly. This helps us assign requests to the right person and maintain continuity if a team member is unavailable.
Business hours
Monday to Friday, 8:30am to 5:00pm, excluding public holidays.
Main office
+64 3 974 4860
Service area
Queenstown, Cromwell, Wanaka, Central Otago and the wider South Island.
Find us
Our Queenstown office.
Unit 11, 70 Glenda Drive, Frankton, Queenstown 9300. Visits are by appointment so we can make sure the right person is available.
Contact us
Send us an enquiry.
Choose an enquiry type so your message reaches the right team. Support enquiries go to our helpdesk; new work and account management enquiries go to our team for a consultation.
Planning an event or pop-up? Use the Events & Short Term Hire form.
Plan ahead with our team
If you are opening a new site, changing POS, moving premises, signing contracts, planning upgrades, changing internet or phone services, reviewing support arrangements, or considering backup or security changes, we recommend speaking with our team early. Talking to us early can help avoid rushed decisions, compatibility issues, unexpected costs and support problems later.
Support
Need IT or POS support in Queenstown right now?
The support pathway captures the details our team needs to triage your request properly. For urgent trading issues, please call the main office number.